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COVID-19 Case and Contact Management Updated Process

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COVID-19 Case and Contact Management Updated Process


Following the provincial direction case and contact-management will focus on high-risk settings like hospitals, Long-Term Care and Retirement Homes and other vulnerable congregate care settings such as shelters.


Over and above the provincial direction, the Grey Bruce Health Unit will continue to contact all cases in Grey Bruce to inform them of positive results, and conduct an initial assessment.  Our local team will also do a thorough risk assessment, and cases and contacts management for individuals associated with high-risk settings. Individuals not deemed at high-risk will be referred for follow-up provincially.


We echo Dr. Moore, the Chief Medical Officer of Health for Ontario in his briefing on December 21, 2021 “As cases continue to rise at a rapid rate, the provincial workforce will be reaching out to those who have tested positive and asking them to notify their close contacts directly. If you receive that call, please follow the isolation recommendations. Cases that are not in high-risk settings will be provided with details on testing and isolation, and instructions on how to identify and inform their close contacts. Household contacts of positive cases need to stay home and isolate, regardless of their vaccination status.”


The Grey Bruce Health Unit has updated its website and has developed a guidance document for all confirmed cases, contacts, or anyone that is concerned about being positive for COVID-19. Changes are highlighted and linked in the alert box at the top of the homepage at


As we are operating at enhanced capacity for both case and contact management and vaccine rollout, we are asking the public to please limit calling our helpline for general information. All information can be found on the Grey Bruce Health Unit’s website including info on the updated process on testing and case management.


For information from the Government of Ontario on how to self isolate, please click the link below and navigate to “How to Self-Isolate”


For More Information:


Medical Officer of Health and Chief Executive Officer

To arrange to speak with Dr. Arra, please contact:

519-376-9420 or 1-800-263-3456 ext. 3940

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