Grey Bruce Health Unit is currently actively engaged on the following social channels:
We also occasionally post on:
Grey Bruce Health Unit reaches local audiences through our social channels using engaging and informative content with a combination of visual images, video, text and sharing partner content. GBHU uses social channels with the goals of:
GBHU social channels are a place for the community and anyone interested in public health to engage with us and with other participants. We strive to publish recent and relevant evidence-based content and provide up-to-date information on public health-led programs, services and emergency responses.
The following guidelines apply to any social channel where users can directly participate by posting comments, messages or any other means of communicating with our channels. GBHU:
Violations to these terms may result in a warning; hiding or deleting of comments or posts; and/or being blocked from our social channels. GBHU may also report the user or comment to the social media platform administrator. The discretion of what is deemed an appropriate response to violations of terms is at the sole discretion of GBHU channel moderators.
Although comments and replies are welcome on our social media accounts at any time, GBHU does not monitor our social channels 24/7. We endeavor to monitor and engage on our social channels during regular business hours between 8:30 a.m. and 4:30 p.m. Eastern Time, Monday to Friday (not including holidays). Any activity outside of these hours does not indicate someone is available to respond or is actively monitoring.
Due to the volume of messages and comments, we are unable to reply to everyone. We endeavor to review posted comments and messages, participate or intervene as appropriate, and provide a response when possible and where deemed appropriate.
The information and resources provided by GBHU through our social channels are provided as general information and are not intended as a substitute for health care advice. GBHU will not offer medical advice, diagnosis, or treatment via social channels. If you need emergency medical care or are in crisis, call 9-1-1 immediately. If you need health care on a non-urgent basis, please consult with your health care provider or if you live in Ontario, call Telehealth at 1.866.797.0000.
To protect the privacy of all individuals, please DO NOT include identifiable information about your own or someone else’s health care or health status when posting or messaging. GBHU social channels are publicly accessible and comments and other content shared through our channels are available for all to see (unless someone has been blocked for terms violations or messages are sent privately). Posts that include personal information may be deleted at GBHU discretion.
If you do post personal information, including personal health information, on any of GBHU social channels, you are consenting to the collection and use of that information by GBHU. Such information may be collected for the purpose of obtaining feedback on our programs and policies and will be used to assess public views on those programs and services and other issues. We may also use information that you post to reply to questions you pose, to direct you to other informational resources, or to respond to your comments. In some cases, responses by GBHU will be available for all to see.
Comments may also be used and disclosed by GBHU as required or permitted by applicable law, including the Municipal Freedom of Information and Protection of Privacy Act and the Personal Health Information Protection Act, 2004.
If you have any questions related to our use of social media, please contact firstname.lastname@example.org
Adapted from Wellington-Dufferin-Guelph Public Health
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